Refund Policy

Return/Refund Policy:


All sales are final with the exception of non-clearance apparel. Non-clearance apparel may be exchanged or returned within 5 days from the delivery date for a refund via the original payment method. Any non-clearance apparel reported for a return after 5 days from the delivery date will not be eligible for a return.  All apparel returns must be postmarked within five days of the original delivery date.  Buyer is responsible for return shipping.  Shipping fees are non-refundable.  All Items must be in brand new, unworn, unwashed, and in the original condition with all tags still attached. Returns will be processed within 72 hours of receiving them.  If your credit card is refunded it may take up to 5 to 7 days to show on your account if not sooner.  If an item has arrived damaged please contact us at the email address below.

If you have any issues or concerns with your order please contact

orders@augustarose.com